Frequently Asked Questions
How do I reserve a spot for an activity?
There are activities available in everything from summer camps, art classes, dance, music, yoga, tutoring and more. To reserve your spot in a class, you’ll need to purchase credits in order to book it.
What if I need to cancel my class?
We ask that you cancel your spot within the Klub website as soon as you know you won’t be able to attend. We’ll return those credits to your account so you can book another class. Our in-person class cancellation policy is different. Cancel class at least 12 hours before class time to avoid a fee.
How do I join an online/livestreaming class?
If you book a spot in an online class, you’ll receive your livestreaming link and log in details via email/sms before class time. There's a slight chance that our emails may hit your spam folder. Please mark the email as safe if this happens. If you are on DND you may not receive the SMS communication.
Is there a monthly fee?
No, there is no monthly fee or subscription charge. You can pay as you go to purchase credits and book classes. Don't worry, There is no auto debit option and we do not charge you anything without your permission.